Thank you for shopping with us at womensparadise.in. We strive to provide you with high-quality products and excellent customer service. However, if for any reason you are not completely satisfied with your purchase, we offer a comprehensive refund policy to ensure your utmost satisfaction. Please read the following policy carefully.
Eligibility for Refund:
- We accept refund requests within 7 days from the date of delivery.
- The item must be unused, in its original condition, and with all tags and packaging intact.
- Customized or personalized items are non-refundable unless there is a defect or error on our part.
Refund Process:
- To initiate a refund, please contact our customer support team at +91 9310990447. Kindly include your order number and a brief description of the issue.
- Our customer support team will review your request and guide you through the return process.
- Once we receive the returned item and verify its condition, we will initiate the refund.
- The refund will be processed using the original payment method within [7] business days.
Refund Options:
We offer two refund options:
- Full Refund: If the item is returned in its original condition, you will receive a full refund of the purchase price, excluding any shipping charges.
- Partial Refund: If the item is returned with signs of use, damage, or missing tags/packaging, we reserve the right to offer a partial refund based on the item's condition.
Non-Refundable Items:
- Earrings: For hygienic reasons, we do not accept returns or offer refunds on earrings unless there is a manufacturing defect.
- Sale or Clearance Items: Items purchased during sale or clearance events are non-refundable.
Shipping and Return Shipping Costs:
- Shipping charges are non-refundable unless the return is due to our error or a defective product.
- Customers are responsible for the return shipping costs, except in cases of our error or a defective product.
Damaged or Defective Items:
- If you receive a damaged or defective item, please contact our customer support team within 7 days of delivery.
- We may request photographic evidence or ask you to return the item for inspection.
- Once we confirm the damage or defect, we will offer a full refund or a replacement, including return shipping costs.
Cancellations:
- If you wish to cancel an order, please contact our customer support team as soon as possible.
- If the order has not been shipped, we will cancel it and provide a full refund.
- If the order has already been shipped, you may follow the standard refund process mentioned above.
Changes to the Refund Policy:
- We reserve the right to modify or update this refund policy at any time.
- Any changes will be effective immediately upon posting on our website.
If you have any questions or concerns regarding our refund policy, please don't hesitate to contact our customer support team. We value your satisfaction and will do our best to assist you.
Note: This refund policy is a sample template and should be reviewed by legal professionals to ensure compliance with local laws and regulations.
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